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Moundlings · for iPhone and iPad

Support

Something isn’t working, or you have an idea for Moundlings? Here you’ll find answers to common questions and can write to us directly.

Moundlings FAQ

I bought the Full Version, but Explorer and Builder are locked.

Tap the gear at the top right, then “Restore purchases”. The Full Version is tied to your Apple ID and also works on your other devices.

My trial round is gone, although I barely played.

A trial round only counts after 30 seconds of play or when the round ends. If you quit earlier, you can start it again.

The red colony is too strong or too weak for me.

It adapts: win and it gets one level stronger, lose and it gets weaker. The current level is shown on the start screen.

Can I reset the red colony?

Yes. Tap the gear, then “Reset red colony”. The red colony then starts again at level 2.

How did playing work again?

Under the gear you’ll find “How to play” with the introduction and “Food and Boosts” with all power-ups.

How do I change the language?

Under the gear, at “Language”. Moundlings is available in German, English, French and Spanish.

Do I need an internet connection?

Not to play. The app only connects to the App Store to buy the Full Version and for “Restore purchases”.

Write to us

Briefly describe what happened and which device you use. You can also write from the game: gear, then “Feedback”.

We only use your details to answer your request. More in our privacy policy.